ATO’s ‘rotten’ culture revealed

rotten_tomato (SMH) The Australian Taxation Office’s internal culture is so poor that its ability to do its job is in danger, according to a scathing internal report.

The frank assessment, obtained though freedom of information laws, shows an organisation hamstrung by bureaucracy, risk aversion and internal empire building and in urgent need of sweeping “reinvention”.

The report found that a third of ATO workers disagreed that a climate of trust and respect existed in their workplaces and 38 per cent of workers thought taxpayers were not dealt with in an acceptable timeframe. Read more